Turn every operational event into shared context
Traceboard is AI-assisted issue tracking for engineering, support, and operations teams. Capture incidents, coordinate updates, let AI summarize long incident notes, and keep the full timeline searchable.
From first signal to final resolution
- Capture the signal. Create a structured operational ticket with severity, tags, context, and a clear status.
- Coordinate the response. Give the whole workspace one shared view of activity, ownership, and what changed.
- Preserve the timeline. Keep decisions and outcomes searchable so the next incident starts with context.
Features
- AI-assisted summaries. Turn detailed incident notes into concise, professional summaries without blocking the workflow.
- Structured operational tickets. Track low, informational, medium, and high-severity events with searchable tags and metadata.
- Workspace-wide visibility. Keep engineering, support, and operations aligned in one organization-scoped source of truth.
- Real-time operational updates. Stay aware of workspace, membership, and billing events without constantly refreshing the page.
- API ingestion. Send production events into Traceboard securely using organization-scoped API keys.
- Slack and webhook alerts. Push new tickets, status changes, and comments to Slack or any signed webhook.
- Actionable analytics. Understand activity trends, severity mix, and team contribution across useful time windows.
Plans
AI-assisted summaries are included on every plan.
- Free, €0. 100 tickets per month, up to 3 members and 1 API key. No credit card required.
- Pro, €5.90 per user per month (€59 per year). 500 tickets per user per month and 10 API keys.
- Business, €12.50 per user per month (€125 per year). 1,500 tickets per user per month and 25 API keys.